WQ93043 (e) Wedi’i gyflwyno ar 29/05/2024

Pa ystyriaeth y mae Llywodraeth Cymru wedi'i rhoi i weithredu proses gwyno safonol ar draws y sector tai cymdeithasol, yn debyg i Loegr?

Wedi'i ateb gan Ysgrifennydd y Cabinet dros Lywodraeth Leol, Tai a Chynllunio | Wedi'i ateb ar 04/06/2024

Welsh Government expects all social landlords to have a complaints procedure. The Complaints Standards Authority (CSA), created under the Public Services Ombudsman (Wales) 2019 Act provides a model complaints handling process for all public bodies, including social landlords.

The Public Service Ombudsman for Wales also considers complaints in regard to social housing.