WQ89552 (e) Wedi’i gyflwyno ar 08/11/2023

A yw'r Gweinidog yn bwriadu cael trafodaethau gyda sefydliadau ariannol eraill sy'n cynnig gwasanaethau Cymraeg ar hyn o bryd i geisio sicrwydd y bydd eu gwasanaethau'n parhau, o ystyried bod HSBC UK yn cael gwared ar wasanaethau Cymraeg?

Wedi'i ateb gan Gweinidog y Gymraeg ac Addysg | Wedi'i ateb ar 15/11/2023

I have been clear that increasing the use of Welsh in all aspects of life is one of my priorities since becoming Minister for Education and Welsh Language. I was therefore disappointed to hear that HSBC intend to remove their Welsh-language telephone service. Promotion of the Welsh language in the banking sector is the responsibility of the Welsh Language Commissioner. I know the Commissioner has already written to HSBC to see what can be done about this situation, and a meeting has been arranged with them in the next week. I will discuss her wider work with the banking sector during our next meeting which will be held before the end of this month.