Pa gamau y mae Llywodraeth Cymru yn eu cymryd i sicrhau bod cleifion nad oes ganddynt fynediad at apiau, ffonau clyfar neu wasanaethau digidol y GIG yn dal i allu ymateb i negeseuon y GIG drwy ddulliau eraill?
Wedi'i ateb gan Gweinidog Cabinet dros Iechyd a Gofal | Wedi'i ateb ar 15/10/2026
The NHS must ensure that people can communicate with it in a way that meets their individual needs. The NHS Wales App is optional and will complement, not replace, telephone, face-to-face and postal routes. These alternatives will remain available for people who cannot or choose not to use digital services. We are also improving information sharing and connected records to provide clearer, more consistent updates, while expanding access to appointment, referral, waiting list and personal health information.